Dent Doctor Nelspruit Panelbeaters

Auto Body Repair and Painting in Nelspruit / Mbombela, Vintonia , South Africa

Industry Related Services

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ABOUT DENT DOCTOR

Dent Doctor in South Africa was founded in 1992 in Johannesburg with one outlet specialising in 'paintless dent removal' (PDR). The branch rapidly expanded to minor autobody repairs and the successful business model was franchised a few years later. Today Dent Doctor's national franchise base of some 35 outlets represents the strongest brand in the autobody repair industry in South Africa.

The following quotes from Solly Heyns, Dent Doctor Managing Director, summarises the Dent Doctor philossophy and keys to success:

"If we as Dent Doctor continue to improve our service levels wherever we can, ultimately we will reap the benefits as our brand recognition will go from strength to strength.
"At the Franchise office our role is to continually strive to promote the Dent Doctor brand and create opportunities for Franchisees to grow and expand their businesses.

"Franchisees know that it is very important to continually re-invest in their businesses to ensure your long-term success."

 THE DENT DOCTOR MISSION

The Dent Doctor mission is to establish entrepreneurs in sustainable businesses so as to create a future for themselves and their employees in the automotive industry through an efficient franchise system and a well accepted brand.

CORE VALUES

In pursuit of the above mission, the Dent Doctor subscribes to the following core values:

To continuously improve our customer service levels
To promote and protect the Dent Doctor brand for the benefit of all franchisees
To create opportunities for Franchisees to grow and expand their business thereby creating employment opportunities
To continuously upgrade the skills of our staff
To apply the latest technology and vehicle repair methods
To maintain leadership in our industry in terms of quality and service

THE DENT DOCTOR SUCCESS FORMULA

The success of Dent Doctor is due to a tried and tested business model, the key components of which are:

Well located outlets - offering customers ease of access
Express service - minimising customer inconvenience
Latest technology - Dent Doctor outlets continuously upgrade their workshops so as to use the latest refinishing and repair systems
Well trained staff - staff are continuously trained in more efficient methods, products and equipment