Leading Auto Body Repairers in South Africa 2021

Congratulations to our winners and top performers in each of the categories!

The Awards recognize the top Motor Body Repairers (MBRs) in South Africa, based on data collected through actual customer feedback.
This allows the MBR industry to view its establishment through its customers' eyes and create an industry standard where customers’ expectations are met and exceeded.
The Results provide South African consumers with trustworthy choices for motor body repairers across South Africa; often, consumers face the difficult decision to find a reliable panel beater. These results provide reputable options in the various provinces.
During 2021, customer experience feedback was solicited from approximately 85764 customers representing more than 702qualifying MBRs in South Africa.
Lightstone applies the advanced Bayesian statistical method and multi-level models to not only identify the MBRs that perform well but in fact those that are most likely to perform well.
As the EchoMBR Ranking uses this predictive model, those at the top are recognized as consistently scoring high with their customers. These results provide the South African consumer with trustworthy choices during an inherently difficult period after a motor accident.
"We realize that 2020 has been difficult for the industry, and for these industry specialists to be able to provide world-class service despite the challenges is cause for celebration,” concludes Groch.

Posted on Feb 28, 2025 by Panel Beater Directory