BB Auto Body Rebuilds

Panel Beaters in Bela Bela / Warmbad , South Africa

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BACKGROUND

—BB Auto Body Rebuilds cc was started by Kallie and Santie Boshoff in 1987 and is a family based concern. This is a family business that is 100% run by die Boshoff family trust, who  devote all their energies into providing all their clients with courteous and prompt service. The business has experienced phenomenal growth year after year. This was achieved through sustained and focused commitment to quality and customer service. Vehicles are exceptionally expensive to replace, and thus it is essential to ensure that the repairer takes no short cuts. Here the job is done thoroughly and correctly the first time Understanding each customers unique needs, places BB Auto Body Rebuilds cc among the most respected Service Providers in the Automotive Body repair industry in Limpopo Damaged cars are repaired to the highest customer satisfaction, bearing witness to this is the fact that BB Auto Body Rebuilds cc is SAMBRA quality assured and accredited

CODE OF ETHICS

  • We will ensure that all quotations are as accurate and comprehensive as possible
  • We will not offer commission or any other inducement to an insurance company representative or broker
  • We will not absorb or offer to absorb a customer excess
  • We will carry out repairs to the standards required by SAMBRA and rectify any defect found immediately at our own expense
  • We honor both the letter and the spirit of the SAMBRA guarantee which is the accepted norm for the collision repair industry
  • We will not undertake any repair that falls outside of the scope of the SAMBRA grading attained by our business
  • We will maintain quality through measuring Customer Satisfaction Index( CSI) by Lightstone

VISION

BB AUTO BODY REBUILDS CC’ s vision is to operate as a Dynamic Business capable of sustaining innovative performance, introduce new products and processes and to entice our customers to market us by “Word of Mouth”

ACHIEVEMENTS

  • 2007;  Business of the year, Category, Auto Body Repairer, Limpopo region
  • 2008;  KA Smart, Service Quality System Award, First place Limpopo
  • 2009;  KA Smart, Service Quality System Award, First place Limpopo
  • 2010;  KA Smart, Service Quality System Award, Second place Limpopo
  • 2011;  KA Smart, Service Quality System Award, Third place Limpopo
  • 2011;  AA, Most Improved Panel Beater (National)
  • 2012;  RGT Smart, Service Quality System Award, Second place Limpopo
  • 2013;  RGT Smart, Service Quality System Award, First place Limpopo
  • 2013;  GMSA, Second Runner up, National Body Repairer
  • 2014;  GMSA, Under first ten, National Body Repairer
  • 2015; GMSA, Under First five, Provincial Body Repairer

QUOTING PROCEDURES

—BB Auto Body Rebuilds cc business systems comply with the latest technology available. BB Auto Body Rebuilds cc has invested in Digital Photographic equipment to enable them to e-mail photographic visuals of accidents to insurance Companies —BB Auto Body Rebuilds cc has been linked up with Audatex quoting syste. —Currently facilities are in process of upgrading to accommodate a  drive through digital  assessment centre

VALUE ADDING SERVICES

  • 3D John Bean Wheel Alignment In house
  • Diagnostics
  • Air conditioning Repair and Refill
  • Rubberizing
  • Fitment Centre: : Exhaust and Tyres