Nortons Auto Service and Panelbeaters

One-stop quality service

Welcome to Nortons Auto Services – your one-stop panel beating and spray painting service.

Situated in Retreat, Cape Town, Nortons is a family-owned vehicle repair shop that prides itself on fast, friendly and quality service.

Nortons is listed with most major insurance companies, has Major Structural Repairer status as governed by the CRA(Collision Repairers Association) and is registered with the STi group and KA-Smart. The business is BEE compliant and its highly skilled employees use the latest hi-tech equipment.
In addition to panel beating and spray painting services, Nortons offers its clients courtesy cars, claims assistance, vehicle drop-offs and collections, as well as a 24-hour towing service. 

With more than 30 years’ experience, you can trust Nortons as your automotive specialist.

Community involvement

The Nortons team understands humble beginnings, and is therefore passionate about uplifting the community.

Nortons has undertaken a social initiative to train disadvantaged people in the community in the art of automotive body repair.

The Nortons training school offers learnerships and short courses to equip students – especially those who did not have the opportunity to finish their schooling – so that they can provide for themselves and their families.

Company background

The founder and owner of Nortons, Patrick Kühn, was once employed as a foreman in a panel beating shop. To earn an extra penny, he started panel beating for private clients in the evenings and over weekends in his backyard in Bonteheuwel. 

Patrick resigned from his day job in 1980 and put all his energy into his own panel beating business. Now one of the biggest panel beating companies in the Western Cape, Nortons Auto Services began as a modest enterprise fuelled by one man’s dream. 

In 1980, when black entrepreneurs were unable to get bank loans, Patrick bought a wrecked car, fixed it and sold it for a profit. He used this money to rent a business premises and registered his business in the same year to secure more work from insurance companies.

Sticking to strict business principles, Nortons Auto Services started small and grew slowly but surely, while maintaining a reputation of quality service – which Patrick considers the best marketing tool.

In addition to using only recognised dealers’ parts, and working with reputable dealers and insurance companies, Patrick registered his business with the CRA(Collision Repairers Association) . Nortons is also part of the STi group, which strives for quality and integrity, and the service quality system KA-Smart.

While Patrick is now the owner of one of the country’s most successful panel beating businesses, he hasn’t forgotten their humble beginnings. Therefore, Nortons is also involved in a CSI (corporate social investment) initiative which uplifts disadvantaged individuals – especially those who did not have the opportunity to complete their schooling – by training them in the art of automotive body repairs.

Whether it comes to caring or repairing – Nortons strives for quality and integrity.

Commitment to quality

Trusted    

At Nortons, quality is the watchword and each client is treated as if they are the only one. That’s why Nortons has built a sterling reputation over the past 30 years, making this business one of the top auto body repair services in the country.

Guaranteed    

Quality is guaranteed at Nortons. That’s why they offer a one-year warranty on workmanship and a lifetime guarantee on all paintwork.

Approved    

Nortons has Major Structural Repairer (MSR) status, as governed by the CRA(Collision Repairers Association) . Nortons is also affiliated with the Service Through Integrity (STi) group, striving to provide clients with quality service and total integrity, and the service quality system KA-SMART, which is committed to service excellence. The business is also listed with most major insurance companies and factory approved by SAAB, Hummer, Isuzu, Cadillac, Toyota SA, Citroën, Ford, Mazda, Hyundai, Tata, Kia, Proton, Daihatsu, SsangYong, Nissan and GM S.A.

Staffed    

Nortons’ employees are highly skilled and receive continual training to keep up with advancing technology.

The team prides itself on being fully BEE compliant. Nortons believes in teamwork but also in having a bit of fun; that is why the company has a soccer team consisting of the workers. The team plays soccer once a week at the Stadium on Main in Claremont.

Equipped    

The Nortons team keeps up to date with the latest technology. The workshop is fully equipped with high quality high-tech tools and machinery.

These include:

• Saico Silver and Saima spray booths, complemented by a computerised mixing system using environmentally friendly PPG water-based paint
• a computerised measuring system
• hoists for straightening chassis
• mobile flatting and vacuum-based dry flatting systems for primer preparation
• a primer spray bay with extraction and filtration
• medium-wave infrared lights
• in-line air filters