Auto Magic Centurion

BACKGROUND

Auto Magic Centurion is a well-established auto body repairer based in a safe and secure building in Lyttleton Manor Ext 8. The branch was taken over by Raul Lima, a qualified A-Card Panel Beater with over 20 years’ experience in Auto Body Repairs which is evident in the successful running of Auto Magic Centurion, evident in winning the franchise of year award twice in a row within a 2 year take over. At Auto Magic Centurion we pride our in top quality repairs, service and prices to ensure a pleasant experience during the repair process with our branch.

FRANCHISING

Having piloted the Auto Magic system for many years and following extensive evaluation of the business concept with the assistance of a reputable franchise consultancy, it was decided that the franchise system should be used to expand the network. By pursuing a franchise strategy, it was anticipated that a winning mind-set would be incorporated into the brand and the following would be achieved from each outlet:

• Owner management, commitment & entrepreneurial spirit
• Operation of each outlet as a profit making unit
• Decentralised decision-making with specific focus on specialised service levels and local marketing initiatives
• Increased buying power thus lowering the cost to the individual or Insurance Company.

Auto Magic franchisees go through a careful selection process and this ensures the on-going success of the brand. Successful operations have ensured that the brand is vigorously protected and guarded by franchisor and franchisees alike.

The benefit of such a selection process is avid brand awareness and attention to detail that benefits all of our clients.

OUR MISSION STATEMENT

Due to the high level of service demand we pride ourselves with a designated Customer Liaison Officer to ensure that all clients are kept informed on a regular basis with regards to their repairs.

With the assistance of RM (RSB) Water Bourne paint system we offer our clients a life time warranty on all paint work with the aid of specialized training to utilize the system to its full potential.

We guarantee you will be satisfied with the repairs performed on your vehicle or the work will be redone. If you are still not satisfied you will not be charged for paint and labour.

Auto Magic guarantees all workmanship on your car for as long as you own the vehicle. All parts used are covered by the respective suppliers' guarantees.

KEY BENEFITS OF USING AUTO MAGIC

• Competitive pricing
• Qualified technicians
• National footprint
• Trusted brand name
• National marketing
• Buying power
• Quality relationships with insurance partners
• Owner run businesses

VALUE ADDED SERVICES

• Free assessments
• Quick turn-around times
• Nationally managed average repair costs
• Electronic platform – online vehicle tracking and business Management system
• Centralised claim placement and billing