Tel: +2711 - Click to view
After Hours: 082550 - Click to view
Street Address: 297 Samantha Road, Strydom Park, Randburg, Gauteng, 2169
Postal Address: 297 Samantha Road, Strydom Park, Randburg, 2169
GPS Coordinates: 26°05'09.0"S 27°58'34.9"E
B-BBEE Levels: Level 1
"Excellent service , and paint work quality. I even received a complete valet , engine clean and undercarriage clean as part of the repairs done to my vehicle. Super happy!"
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1. EXECUTIVE SUMMARY
1.1 DESCRIPTION OF THE COMPANY:
Matelico Autobody and Panel serves the Collision Motor Body Repair Industry.
Matelico Autobody & Panel was founded in 2007 by Mr. Rajen K Nagar. Through his business skills, sheer hard work, state-of-the-art equipment, quality workmanship and courteous service Mr. Nagar piloted this establishment to its current size, counting amongst the largest Body Repairer in South Africa. We have assets which are needed for all damages.
Prior to starting Matelico Autobody & Panel, Mrs T. Jewan founded, owned and operated Mobile Car glazers.
Mrs. Jewan has 14 employees, all of whom is invaluable to the Motor Body Repair Industry. Mrs. Jewan and his staff bring a combined total of 10 years of Motor Body Repair experience to the company.
1.2 MISSION STATEMENT:
Purchasing a motor vehicle is a big investment in your life. Unfortunately, accidents do happen. When involved in an accident, you have a choice as to whom you entrust the repair work to. Matelico Autobody & Panel understands this and strives to gain you trust by providing excellent repair service.
The mission of Matelico Autobody & Panel is to become the best provider of the Motor Body Repair Industry. Matelico Autobody & Panel is dedicated to building long-term relationships with clients through quality, customer support and great after-repair service.
Matelico Autobody & Panel is a proud member of SAMBRA (South African Motor Body Repair Association) and achieved one of the highest rating, a Non-Structural Repairer. Matelico Autobody & Panel has all the necessary equipment and qualified staff to comply with all Major Insurance Companies and Manufacturer standard. Matelico Autobody & Panel provides up-to-date repairs, spray painting.
Matelico Autobody & Panel will strive to cater to the needs of each client and develop a strong return-customer base. Because we are in the industrial area of Strydom Park, we also offer a shuttle service either by collecting and/or dropping a client at work or at home. For clients, whose vehicles are being repaired for a week or more we do have a courtesy car. Subjected to certain terms and conditions. We will maintain and improve their current position in the industry by ongoing support to clients, extensive knowledge of the industry, superior customer service, specialized training programs for staff and competitive rates. Our staff is here to answer any questions you may have and to help you through the repair process.
1.5 GUARANTEES AND WARRANTIES:
Matelico Autobody & Panel is passionate about providing our customers with an outstanding collision repair experience. Our standards, state-of-the-art equipment, trained craftsmen and written guarantee all totals to your complete satisfaction. All repairs that have been performed by Matelico Autobody & Panel are guaranteed. Written guarantee: Three years Workmanship and Lifetime on the Paint work.
Other items of the repair order such as parts, sublet labour, paint materials and supplies are subject to the guarantee of those suppliers. We will be happy to assist you in handling a claim under the supplier’s guarantee. We are here to assist you.
1.6 BBBEE STATUS:
Matelico Autobody & Panel is proud to announce that we are a Level one (1) contributor to BBBEE.
Industry training is of high importance. Matelico Autobody & Panel is accredited as a Provider of Education and Training for Automotive Body Repair and Spray Painting in accordance with the powers vested in the MERSETA by SAQA. On-the-job and in-house training is provided to all apprentices employed.
1.7 COMPETITIVE ENVIRONMENT:
The quality of service and the number of providers in the Motor Body Repair Industry constantly fluctuate. Our competitive edge will be in attracting and retaining our customers with highly trained technicians and estimators, up-to-date equipment and excellent quality. We strive to have a strong return-customer base.