Starting with a modest customer base, Flanagan’s constant improvement has now made them the leading accident repair specialists. Being a family run business since 1976, we have retained our strong moral and traditional beliefs while moving with the times to remain extremely competitive in offering an unbeatable service. Flanagan’s have an absolute passion for perfection. We take pride in having dedicated, skilled staff that are highly motivated and have the utmost respect and consideration for client’s vehicles as if it were our own. Flanagan’s outstanding workmanship and high service levels are based on our company’s most valued asset…Our Clients. Our continuous training and skills improvement allows you to have the peace of mind when your car is in the hands of our highly skilled technicians.
Our friendly and efficient staff will assist with your every need whether it be with your claim process and procedure or with the full understanding of where and how your vehicle will be handled whilst under our care, We at Flanagans work with a open door policy to allow our clients to feel completely comfortable with the repair process and procedure. We offer you a comfortable air-conditioned reception area with internet access whilst we handle your enquiry. We don’t keep you waiting and that is our promise. Flanagans Strives to have the Fasted turn around times available with an absolute passion for quality perfection.
Our stripping step is the first step to the repair process where we are able to ascertain as to all quoted parts and repairs have been covered by the quotation, should there be any variation this will be communicated to the insurer or client accordingly and Authorisation given or advised. Our Well kept and immaculately maintained workshop is a showpiece to our clients and our ergonomically designed and layed out workstations allow high levels of productivity as well as quality that cannot be questioned. Assembly is one of the final steps of the repair procedure this includes the precise fitment and alignment of all parts and panels to be replaced after painting and polishing whether it is major or minor repairs carried out on your vehicle. It is just as important to us that the final product is just as your vehicle was when it came off the showroom floor and was delivered to you.
Flanagans has achieved a MSR grading equivalent which is the grade of a Major Structural Repair. This is the outline of our repair facility, our business has evolved into one of vehicle manufacturers requirements and grading which far surpasses this MSR grade. The vehicle manufacturers in South Africa have set the bar at levels that are world leaders in the Industry, we strive to keep ourselves abreast of these to keep ourselves competitive and retain our reputation of excellence. The integrity of all repairs is our utmost responsibity!
Paint preparation is the cornerstone to our product and service, our TEAM at Flanagans put huge emphasis on this process and have formed a unique relationship with BASF who supply Glasirit Paint product, they keep our processes at the cutting edge of Automotive refinishing. All vehicles that follow through our Drive through Facility are treated as if they were our own. We follow a FIFO (first in first out) rule which ensures that no vehicles are delayed in production, every job is important to us. Strict Maintenance of all our equipment and machinery is checked and maintained on a daily Basis, whether it be the filters in our extraction units to the drying of the air supply used, this all contributes to the perfect factory finish that keeps you the client completely Satisfied at all times. Our Drive through Facility has a vehicle Capacity of 40 vehicles per week and is Monitored and Quality controlled by full time employees daily, we are seriously passionate about what we do! As you the client commonly ask, will you match the colour of my vehicle? It is our promise that you will never leave our care without being completely satisfied. All paint mixed is matched with a Glasurit “Profi system” which identifies your vehicle with its own paint code, colour plates are sprayed and checked by our qualified technicians. Until we are entirely happy, we will not apply product to your vehicle. All MAJOR manufacturer SPEC safety and paint accessories and systems are adopted daily.
A business with family values and integrity, what more would you want from the company repairing your car? ......... It done quickly…………..We agree!