Message from our CEO:

We love making our customers’ lives easier—saving them money and making the process of repair simple and convenient. At the end of the day, it comes down to trust. Earning trust means providing quality service and continually producing to consistently high standards. But it goes even deeper than that. All over the world, we’re seeing that customers are increasingly aware of the products or services they are buying and their impact on the world. They have less time to research and they buy—yet they care just as much about the end result as the ongoing process and workmanship. They’ll choose a service provider who provides that transparency so the client can feel good about the process, products and services they are paying for. This is what we as SANDTON ARC, wholeheartedly believe and continuously strive towards. We want to make a difference, and we want to always be a trusted repair facility that customers, associates, communities and shareholders are proud of !

Code of Ethics:

• Honest & Fair
• Supreme service
• Solution driven
• Transparent
• Consistent
• Productive
• Committed
• Efficient
• Reliable

Key Competencies

• Most Efficient turnaround time (Measured hrough car hire days)
• 100% Compliant with relevant systems(Audawatch, TMS, Buntex)
• We adhere to all insurer requests by following & updating systems as required
• Competitive Pricing (Out of warranty labour rates)
• Customer Satisfaction Driven
• M Cafe ́ Coffee Shop- Complimentary Refreshments & light meals

Save A Car Programme

• Implemented by BMW South Africa to provide parts assistance in instances where vehicles are on the verge of
  being written off.
• This is to ensure our customers continue to enjoy the pleasure of driving in a BMW or Mini. (Volvo follow the same policy)
• For the argued discounts to be passed onto the approved repair centre, the entire basket of parts must be purchased from a BMW/Mini approved dealer